Disrupted websites come back after outage at San Francisco cloud computing company Fastly

Many websites were temporarily down on Tuesday morning after an apparent widespread outage at cloud services company Fastly.

Dozens of high-traffic websites including the New York Times, CNN, Twitch, Hulu, HBO Max and the UK government homepage could not be reached. Reddit had received more than 20,000 reports of app and website loading issues, according to Down Detector, a website that tracks Internet issues.

San Francisco-based Fastly acknowledged an issue and said in repeated updates to its website that it “is still investigating the problem” and is working on a fix.

The issue appeared to have been resolved around 4:00 a.m. PDT on Tuesday.

Visitors attempting to access CNN.com earlier received a message stating: “Quick error: unknown domain: cnn.com.”

Attempts to access the Financial Times website generated a similar message while visits to the New York Times and UK government site gov.uk returned an “Error 503 Service not available” message, along with the line “Varnish Cache Server”, which is a technology on which Fastly is built.

Down Detector, which tracks Internet outages, said: “Reports indicate that there could be a widespread outage at Fastly, which could impact your service.”

Fastly describes itself as an “edge cloud platform”. It provides essential behind-the-scenes cloud computing services to many leading websites, helping them store or “cache” content on servers around the world so that it is closer to users.

KTVU contributed to this report.


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