Associate with risk operations – Affirm

Affirm is reinventing credit to make it more honest and user-friendly, giving consumers the ability to buy now and pay later with no hidden fees or compound interest.

Affirm is reinventing credit to make it more honest and user-friendly, giving consumers the ability to buy now and pay later with no hidden fees or compound interest.

As a business that underwrites and manages loans, we work diligently to detect and prevent fraud, and we are looking for curious and motivated professionals to join our Risk Operations team. As a Risk Operations Associate, you will play an important role in identifying inbound fraud attacks, providing insight into fraud trends, and handling inquiries relating to our adjudication systems. of fraud.

What you will do

  • Regularly review suspicious account activity, diagnose account issues, and identify links to deter fraud attacks.
  • Work in conjunction with our Customer Ops team to resolve incoming customer complaints.
  • Identify trends and provide insight into new fraud behaviors and methods.
  • Identify areas of opportunity to improve procedures, processes and tools.
  • Influence the development of new risk models and review procedures.
  • Help ad-hoc projects if necessary.

What we are looking for

  • Passion, drive and dedication to improve personal banking services
  • 3+ years of relevant professional experience
  • Willingness to support operational functions on weekends and holidays
  • A keen sense of detecting and deterring fraud and risks
  • Excellent analytical and problem solving skills

Please note that visa sponsorship is not available for this position.

If you’ve come to this, we hope you feel excited about the job description you just read. Even if you think you do not meet all of the requirements, we still encourage you to apply. We look forward to meeting people who believe in Affirm’s mission and can contribute to our team in a variety of ways – not just candidates who tick all the boxes.

At Affirm, “People come first” is a fundamental value and that is why diversity and inclusion are essential to our priorities as an employer guaranteeing equal opportunities. You can read more about our D&I program here and our progress to date in our 2019 D&I report.

By clicking on “Apply for this job”, I acknowledge that I have read the Affirmation of Employment’s privacy policy and hereby consent to the collection, processing, use and storage of my personal information as described in the latter.

If you’ve come to this, we hope you feel excited about the job description you just read. Even if you think you do not meet all of the requirements, we still encourage you to apply. We look forward to meeting people who believe in Affirm’s mission and can contribute to our team in a variety of ways – not just candidates who tick all the boxes.

At Affirm, “People come first” is a fundamental value and that is why diversity and inclusion are essential to our priorities as an employer guaranteeing equal opportunities. You can read more about our D&I program here and our progress to date in our 2019 D&I report.

We will consider qualified applicants for employment with a history of arrest and conviction in accordance with applicable federal, state and local laws, including the San Francisco Fair Chance Ordinance. By clicking on “Submit the request”, I acknowledge having read the Affirm Employment Privacy Policy, and hereby consent to the collection, processing, use and storage of my personal information as described herein.


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